Can I cancel my order once I've placed them?
Orders may be cancelled only if your package has not been shipped out. You may check the status of your order through firstname.lastname@example.org Please send a written request for cancellation to email@example.com within 24 hours from placing your online order to ensure proper facilitation.
How do I pay for my order?
You may pay for your YogaLove products through the following: via GCash:
1. Log into your account
2. Select "Send Money"
3. Select "Send via QR"
4. Scan our QR Code below in order to pay for your order: [QR code]
Pay using bank deposit to:
Bank: BDO UNIBANK, INC
Account Name: YLove Wins Inc
Account Number: 0077-9800-5465
- via Credit card or Debit card: Pay through Paypal express. No need for a Paypal account.
How long will it take for my order to arrive?
It usually takes 1-3 business days upon payment confirmation for orders within Metro Manila, and 5-7 business days outside of Manila. We work closely with our partners to ensure your items can get to you as quickly as possible.
Do you ship Internationally?
Not at the moment, but it's something we aim to do, so watch out!
Can I return or refund my items?
Products bought at promo rates are non-refundable and non-returnable. All sales are final except for when you receive a defective or damaged item. Although defects are rare, please note we only allow returns of products with defects and damages within 7 days of receipt. Products to be returned must be unused and intact in its original condition from purchase. If the product came in a set, kindly return as such. You may return the items to firstname.lastname@example.org. Shipping is care of customer. Should you have additional inquiries, please send us an email to email@example.com so we can get back to you on your request.
Should you have additional inquiries, please send us an email to firstname.lastname@example.org so we can get back to you on your request.